DEVOTEE TRUST & DATA INTEGRITY

Privacy Policy & Devotee Protection

Clear, transparent guidelines on how your information is gathered, protected, and used to arrange peaceful Braj pilgrimages with zero third-party commercial spam.

100% Confidential DataZero Third-Party Selling256-Bit SSL EncryptionVerified Mathura Office
Devotee Trust Commitment

Your Privacy is Sacred to Us

At Mathura Vrindavan Guide / Trip My Bharat, we honor the trust you place in us when planning your pilgrimage. We treat your personal details with the utmost dignity, confidentiality, and security. Below is the complete description of our data practices.

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SECTION 01

Information We Collect

When you request a customized Mathura Vrindavan yatra quote, call our local helpline, or book a tour package, we collect only essential information required to coordinate your journey:

Contact Details: Full Name, Phone Number, WhatsApp Number, and Email Address.
Travel Details: Arrival Date, Duration of Stay, Pickup City (Delhi NCR, Agra, Mathura Junction, etc.).
Group Composition: Number of adults, senior citizens, and children to arrange appropriate vehicle size and temple accessibility.
Special Requests: Elderly mobility assistance, battery e-rickshaw needs, satvik meal preferences, and hotel category.
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SECTION 02

How We Use Your Information

We use your details strictly for facilitating sacred, comfortable pilgrimage travel in Braj Bhoomi:

Crafting and sharing your customized day-wise itinerary and transparent quotation within 15 minutes.
Assigning dedicated sanitized AC vehicles, professional chauffeurs, and verified Brajwasi guides.
Sending real-time WhatsApp updates on temple aarti timings, darshan schedules, and traffic advisory.
We strictly DO NOT sell, rent, or trade your personal data to marketing agencies or third-party advertisers.
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SECTION 03

Data Sharing & Chauffeur Coordination

Information is shared only with verified operational partners directly involved in executing your confirmed yatra:

Assigned Chauffeur & Cab Dispatch: Name, pickup point, and phone number for punctual doorstep arrival.
Hotel & Dharamshala Partners: Guest names and check-in dates where hotel accommodation is booked.
Local Sevayats & Guides: Group size and arrival window for seamless temple darshan coordination.
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SECTION 04

Data Security & Retention

We implement robust security standards to safeguard your information against unauthorized access, loss, or misuse:

All web inquiries are processed over secure HTTPS encryption (SSL 256-bit).
Internal customer records are stored securely with restricted access granted only to verified Brajwasi travel coordinators.
We retain enquiry records only for the period necessary to manage your booking, accounting, and customer support.
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SECTION 05

Cookies & Analytics

Our website uses standard essential cookies and privacy-friendly analytics to optimize site performance and loading speeds without personal tracking.

Session Cookies: To remember your form selections and navigation preferences.
Performance Analytics: To monitor page speed and error rates across devices without profiling personal identity.
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SECTION 06

Your Privacy Choices & Rights

You maintain full control over your personal communication preferences:

You can request a copy of the personal details stored with us at any time.
You can request the deletion of your contact records after your yatra is completed by sending an email or WhatsApp message.
You can opt out of any follow-up notifications by replying 'STOP' on WhatsApp.
Physical Office & Legal Entity

Registered Office: Karmyogi Gram, S-8 Raj Estate Colony, Navada, Mathura, Uttar Pradesh 281006. Operating officially as Trip My Vrindavan / Mathura Vrindavan Guide. Contact our grievance coordinator directly on +91 7078723132 or via email at [email protected].